How NOT to win the PR Battle
By Joe Ferry on Jul 14, 2008 in Featured, Media Relations, Public Relations
So a local Realtor buys an irregularly-shaped property with a dilapidated single-family home on it.
Except he wants to tear it down and build a twin.
But the neighbors, all of whom live in nice singles, don’t want to see a twin in their neighborhood. It’ll lower property values, they say, and you never know what kind of riff-raff will live in anything other than a single.
When the Realtor goes to Borough Council for a variance, the neighbors show up to protest. Things get pretty heated between the two sides. He threatens to build an apartment building, which he can do by right, and turn it into Section 8 housing.
Strike one.
With no decision forthcoming from council, the Realtor takes another swing. This time, he paints the crumbling house a lovely shade of hot pink, combined with a touch of vibrant plum.
Strike two.
But the outside paint job is just the first step if the Realtor doesn’t get his way. Fluorescent yellow trim comes next, and he has even talked about raising turkeys on the property. Neighbors say he has threatened to deck the exterior walls with polka dots and representations of horses’ hindquarters.
“If I don’t get my twins, it’s going to be the ugliest single,†he said in a newspaper story. “It’s going to become “Green Acres’ north. That’s my guarantee.â€
Strike three.
Here’s a modestly successful Realtor putting his reputation on the line by trying to bully elected officials and neighbors in to giving him what he wants. Rather than working toward a compromise, convincing his opponents why a single-family home won’t work and why a nicely-designed twin would, he has resorted to cheap publicity tactics guaranteed to turn public opinion even more against him.
Even if he happens to win this battle, his professional standing in the community will have taken a major hit. Would you deal with a Realtor who is so mean-spirited and spiteful? Probably not.
That, my friends, is how NOT to wage a battle for the hearts and minds of the public.
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